Course Content
KNOWLEDGE COMPONENTS
Topic 3: Know your industry.
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Topic 4: Identifying market opportunities.
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Topic 5: Innovation.
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Topic 6: Customer service.
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Topic 7: Financial and cash flow management.
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Topic 8: Basic business financial statements.
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Topic 9: Pricing of goods and services.
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Topic 10: Marketing.
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Topic 11: SMART goals.
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Topic 12: Business planning.
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APPLICATION COMPONENTS
Topic 1: Calculations and pricing.
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Topic 2: Basic bookkeeping.
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Topic 3: Marketing project.
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Topic 4: Customer service
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Learner Satisfaction Survey
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